Your property has been loaded and secured in the truck; you are all ready to complete this big move. You trust in these people to transport your family heirlooms and furniture to your new home. But how do you know your goods are in the best hands? Did you do the research needed to ensure you do not have to worry? Let us give you some tips on how to make sure you have made the best possible choice for a moving company.

Online Research

Woman on laptop doing researchIt seems pretty obvious but going online and seeing what the details given to it via a website is a great place to start. A site will help show you the authenticity of the company through set prices, home location, contact information and more often than not a page for customer rating. Most con groups will not go to this extent to try and rob others.

This research will also help you find out if the company has had an issue with the quality of a legitimate moving company. Just because they are a real company does not mean they are right.

Get a referral

If you are moving and are unsure what company is best to help, or you can trust, ask around. Try and get a referral from someone you know and can believe, family member or a close friend. You can even go to the moving company’s website and read over the customer referral’s it may have. Though these can be faked, make sure to use your best judgment and make sure if you notice anything weird, a lot of straightforward and apparent fake names or repetitive quotes; this can be a warning of a potential con.

If these do not work, a great site to visit is MovingScam.com. This website is dedicated to shining a light on moving scams before they happen to you.

The Signs of a Bad Mover

According to Federal Motor Carrier Safety Administration (FMCSA), there are signs that the company is a rogue mover:
benefits from moving services

  • The mover doesn’t offer or agree to an on-site inspection of your household goods and gives an estimate over the phone or Internet—sight-unseen. These estimates often sound too-good-to-be-true. They usually are.
  • The moving company demands cash or a large deposit before the move.
  • The mover doesn’t provide you with a copy of Your Rights and Responsibilities When You Move; booklet movers are required by Federal regulations to supply to their customers in the planning stages of interstate moves.
  • The company’s website has no local address and no information about licensing or insurance.
  • The mover claims all goods are covered by their insurance.
  • When you call the mover, the telephone is answered with a generic “Movers” or “Moving company,” rather than the company’s name.
  • Offices and warehouse are in poor condition or nonexistent.
  • On moving day, a rental truck arrives rather than a company-owned and marked fleet truck.

InterWest Moving & Storage

With InterWest Moving & Storage, it is always the best time to move. Our experienced moving consultation and our top-of-the-line trucks help provide a moving service that is unique and efficient no matter what the condition of the move is.